Billing Terms and Conditions
1. Accepted Payment Methods
At Bernovia, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Visa
All payments are processed in British Pounds GBP.
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Bernovia are in British Pounds GBP.
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Bernovia uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@bernovia.com.
6. Fraud Prevention
- Bernovia reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: Bernovia
Address: Unit 3, Gateway Trading Estate, Hythe Road, London, NW10 6RJ, United Kingdom
Email: info@bernovia.com
Phone: +44 20 4577 2958
Customer Service Hours: Monday to Friday: 09:00 – 17:00 (GMT)
We do our best to reply to your e-mail within 24 hours on business days.